Associates & Support Team

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Tina Mercer

Chief Financial Officer | Chief Operating Officer

Tina Mercer, Chief Operating Officer | Chief Financial Officer, joined TFG Financial in April of 2017. Tina's emphasis is to continually foster a culture of quality and integrity. From that culture, and in concert with the TFG Team, she promotes the delivery of excellent service to clients. Tina also serves to advance a financially strong, conscious, and responsible company. Prior to joining TFG, Tina enjoyed 25 successful years as a property and casualty reinsurance broker in Dallas, Texas. She also served in the position of Branch Manager of the Southern Region of the U.S. In these positions, she developed intricate reinsurance structures and placed the programs in reinsurance markets around the world. Another important part of her service, then and now, was to develop brokers and employees to realize their greatest potential. Immediately prior to joining TFG, Tina worked with partners to form an analytics company that specialized in the analysis of text and unstructured data. She lives in Benton with her husband Brian and they have two daughters.

Warren C. Bradley

Financial Professional

Warren Bradley, Financial Professional, began his career as a member of the TFG Financial team in 2012. He has served as Director of Client Services where he assisted our agents in providing excellent customer service and then became a producer at TFG. In this role, Warren works directly with clients with analytic and focused attention to meet their planning objectives. He resides in Shreveport with his wife, Amber, and their sons, Sawyer and Fisher. Warren is a member of the local cycling community, a proud supporter of Southfield School and C.E. Byrd High School.

Nicholas Conner Fitzgerald

Financial Professional

Nicholas Conner Fitzgerald, Financial Professional, graduated from Louisiana State University in Shreveport in 2013 with a Bachelor of Science in Finance. After graduation, he worked on a PBS documentary called "Roadtrip Nation." He lived in an RV and traveled across the USA with three other young people and interviewed interesting/successful people on stage in front of high school students. He then moved to New York City and was a Real Estate Broker three out of the four years he lived there. The experience he gained from working in such a demanding environment gave him the business and personal skills he brings to help each of our clients at TFG Financial.

Jennifer Hayes

Licensed Service Assistant

Jennifer Hayes, Licensed Service Assistant, joined TFG as a Licensed Service Assistant in 2018. With over 10 years in the financial industry, Jennifer brings a vast amount of experience and knowledge to our team. She works closely with our agents to identify solutions specifically designed to meet the needs of each of our clients while providing exemplary customer service throughout the process. Jennifer graduated from University of Houston with a degree in Business Management and holds Series 7 & Series 66 Securities Licenses. She currently resides in Bossier City with her son Jack and their beloved pets.

Ellington Joffrion

Service Assistant

Ellington Joffrion, Service Assistant, joined TFG Financial in May 2021. He is a graduate of Louisiana State University - Baton Rouge with a Bachelor of Science in Sports Administration and Arizona State University with a Master's in Sustainable Tourism. Ellington is experienced in technical customer service solutions. His experience was gained in amateur and professional sports where he worked in Athletic Departments for the LSU Tigers, Michigan State Spartans and the Denver Broncos in Ticket Operations Management. After working with many championship caliber teams, he is glad to be back home in Shreveport, LA serving his community.

Kimberly Evans

Administrative Assistant

Kimberly Evans, Administrative Assistant, joined TFG Financial in February 2018 as an Operations and Executive Assistant. She manages the day-to-day office operations of TFG Financial. Kimberly coordinates meetings, travel arrangements, events, and assists with New York Life Insurance Company compliance requirements. She also assists with insurance brokering and accounting matters. She studied at Northwestern State University and East Texas Baptist University. Prior to joining TFG Financial, Kimberly was an Office Administrator for a large Orthodontic practice. She resides in Stonewall with her husband, Darin, and has three children, Kyndal, Dakota, and Dawson.